How do I book an appointment?
We can’t wait to have you! You can book an appointment by booking an appointment online, give us a call at 415.829.3118, or text 415.727.8241
What is your cancellation policy? Due to COVID-19, and for the safety of our customers and staff, we will waive fees when notified for cancellation due to symptoms of fever, fatigue, dry cough, difficulty breathing or possible exposure to somebody with such symptoms and rescheduling within two weeks might require proof of negative test results. We also refuse the right to reschedule any clients arriving with visible symptoms and a temperature above 98.6℉
I’m running late, what should I do?
Calling or emailing to let us know you are running late is appreciated and we will try our best to accommodate but we do have a late cancellation policy (50% of service price).
How far in advance should I book an appointment? Due to COVID-19 we are no longer taking walk-ins and have switched to appointment-only so we suggest booking at least one week in advance.